Email FAQ's for CMC Faculty & Staff

• How do I get a CMC e-mail account?
  
  An instructor completes and signs the request form. Then a supervisor or campus Dean must sign the authorization line. This form can be sent either by fax to (970) 947-8421 or intercampus mail to the Help Desk.
  
  
• How will I know when my e-mail account is ready and working?
  
  After the Help Desk has received the paper work, an e-mail account is created. A printed letter is then sent to the person who authorized the e-mail account, via intercampus mail. If the instructor has opted to have their CMC account forwarded to their personal e-mail account, to eliminate the need to check several e-mail accounts, a copy of the letter is sent the personal e-mail account.
  
  
• How do I get on a CMC e-mail list?
  
  After an email account is created, your e-mail account is added to the Everymailer list and your site mailer list. Instructions on how to subscribe to other lists are included in your letter.
  
  
• Why do you need my phone number?
  
  A phone number is asked for on the request form so that we have a number we can use to contact the instructor in case of questions. If an instructor is only teaching one class the campus number is not the best number to give us. This information is used by IT only will not be given out or published.
  
  
• There is no sent folder in Webmail, how can I see what I have sent?
  
  Place your e-mail address in the CC line. This will send you a copy.
  
  
• There are no folders for me to sort & organize my mail with the Webmail.
  
  This feature is not available in Webmail. A solution is to have a forward put on the CMC account to forward to your personal e-mail. The IT Department will assistant in showing people how to set up the e-mail application to separate the CMC account from their personal. IT can also assist you in creating the email profile on your personal computer