If
you are using Microsoft XP operating
system and would like to view files with
the .docx, .xlsx and .pptx extensions,
you will need to download Microsoft’s
Compatibility Pack. To do this, follow
these steps:
- Your system (Microsoft XP and Microsoft
2003 users) should have all the most
recent updates installed including all
High-Priority/Required updates accessed
on the Microsoft Update page found at
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us.
- After installing these updates,
download the Compatibility Pack found
at http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en,
saving it to a specified folder or to your desktop.
- Double click the FileFormatConverters.exe
on your desktop.
- Follow the instructions on the
screen to complete the installation.
- Once finished, delete the file
downloaded from Microsoft that
you saved on your desktop.
Problems When Opening a Microsoft 2007
Document
When you open a .docx (word 2007) file,
IE says it a zip file.... so it asks to
save it somewhere rather than just opening
the file. When you extract the file, it
breaks out into a number of pieces that
are unusable. Don’t open this file
if you receive this message. It is too
problematic. Ask the person to send a Word
2003 compatible document or install the
Compatibility Pack to be able to read the
.docx file.
After saving it to your computer and double
clicking on the file, you may also see
the message shown below. See Installing
the Microsoft Office Compatibility Pack
to Read Office 2007 File Formats for more
information on the proper installation
of this patch.

MAC OS Users Reading Microsoft
2007 Documents
Reading Microsoft 2007 documents can be
problematic when using a MAC. There are
converters online that you can use. Here
are two sites where dashboard widgets were
available. We do not warrant these sites
but offer them as examples. You should
do your own research to determine the most
appropriate download site for your system
conversion capability.
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