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Access Blackboard

CMC Blackboard Resources Student FAQs
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The following answer common questions when Students use Blackboard. Select the question here, and it will direct you to the answer.

Accessing Blackboard
What do I need to access Blackboard and my classes?
How do I reset my password?

Blackboard Help
Who do I call for Blackboard support?

Customizing My Personal Space
How do I input or change my e-mail address in Blackboard?

Course Availability
When will my class be available?
I can't see my course in blackboard. Why?
How do I remove the link to old classes from the My Courses box?

Course Management
How do I upload my assignments to View/Complete?
How do I check to see that my files were uploaded?
How do I check my grades in Blackboard?

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Accessing Blackboard

SpacerWhat do I need to access Blackboard and my classes? SpacerReturn to Top


In order to access Blackboard, you need:

  • A computer with Internet access;
  • A browser with cookies and Javascript enabled; and
  • An active Blackboard User Name and Password. See Getting Started for more detail.

Blackboard is accessible via most major web browsers (including Internet Explorer and Netscape) and supported under Windows, Mac and UNIX operating systems.



SpacerHow do I reset my password? SpacerReturn to Top


See Resetting Your Password for step-by-step instructions.


Blackboard Help
SpacerWho do I call for Blackboard support? SpacerReturn to Top


For Blackboard support, we encourage you to use this online resources. If you still need help, please contact Support Services at 888-845-0016. Our hours of operation are: Monday through Thursday, 7:30 AM to 10PM; and Friday, 7:30 AM to 5 PM.

After normal business hours, please send an email to bbadmin@coloradomtn.edu.

For Blackboard training, contact bbtraining@coloradomtn.edu.

Customizing My Personal Space

SpacerHow do I input or change my e-mail address in Blackboard? SpacerReturn to Top


CMC automatically populates this field with the e-mail assigned to you if you are enrolled in a credit-based class (0.5 hour credit class or more).

If you do not have a CMC provided e-mail address, you should enter this information using the Personal Information link within Blackboard.

Your e-mail address is used to communicate important information.

If you DO NOT have a CMC provided e-mail address, you can obtain a free e-mail account from one of these vendors:

FastMail - www.fastmail.fm
Juno - www.juno.com
Lycos - mail.lycos.com
LinuxMail - www.linuxmail.org
Netscape - my.screenname.aol.com/_cqr/login/login.psp?siteId=
nscpmach5&authLev=2&mcState=initialized&triedAimAuth=y

Runbox - 1300.runbox.com
Yahoo - login.yahoo.com/config/login_verify2?.intl=us&.src=ym
More Options - www.emailaddresses.com

See Instructions on Inputting or Changing Your E-mail Address

Course Availability

SpacerWhen will my class be available? SpacerReturn to Top


You typically will not have access to your class in Blackboard until the FIRST day of class. For new users, you do not need to request access as you are automatically enrolled in your Blackboard class. If you register on the first day of class or after that date, it may take one business days before access is available as we update the information nightly.

Please note that Distance Learning classes typically begin a week later than face-to-face classes.



SpacerI can't see my class in Blackboard. Why? SpacerReturn to Top


In order to view your course in Blackboard, two things must happen:

  1. You must be officially enrolled in the course; and
  2. Your instructor must have made the course available to Students in Blackboard.

If an instructor asks you to access a Blackboard course but it is not listed in your My Courses list, ask your instructor if the course has been made available. If the instructor has made the course available, ask his/her to check to see if you are on the roster. If you have recently registered for the course, please allow one business day for your enrollment to be added to Blackboard.


SpacerHow do I remove the link to old classes from the
SpacerMy Courses box
?
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  1. On your Welcome Page, click on the round pencil at the top right corner of the My Courses box.

    Pencil Icon
  2. Uncheck the boxes for the courses that you DON'T want to see in the first column titled "Display Course."
  3. Click Submit.
  4. Click OK.


Course Management

SpacerHow do I upload my assignmenets to View/Complete? SpacerReturn to Top

An assignment allows your instructor to post assignments (with attachments) in any content area of your course. You should view, complete and submit assignments based on your instructor's instructions. Your instructor will view and download completed assignments, post grades and provide feedback to you, if necessary. Take these steps to complete your assignment:

  1. Read the assignment directions.
  2. Download and open any additional documents attached by the instructor.
  3. Complete the assignment (outside of Blackboard) by:
    • Opening the program that will be used to complete the assignment, e.g. Word, Excel, etc. and complete it.
    • Save the completed assignment to you computer hard drive.
  4. When you are ready to turn in the assignment, return to the content area where your assignment was posted.
  5. Click on the >>View/Complete Assignment link provided at the bottom of the assignment instructions.
  6. An assignment submission window is displayed. Type any Comments in the space provided.
  7. In the "Attached local file" area click on the Browse button.
  8. Locate the file where it is saved on your hard drive and double click to open it.
  9. Clicking the SAVE button will save the work completed and allow you to complete and submit the assignment at a later time.
  10. IMPORTANT: The assignment is NOT SUBMITTED until you select the SUBMIT button. the SAVE button does not submit your file to the instructor.
  11. Click on the OK button.

Tips

File Naming Conventions:
No spaces in filenames are allowed
No control characters such as &, #, etc. are allowed
Make it short and to the point, ie for Sue Smith’s paper on Chapter 2:
smith_chap2_assign.doc

To view an online tutorial of this process go to Completing and Submitting an Assignment in Blackboard - http://library.blackboard.com/docs/LearningServices/
Release6/Upload_Assignment_viewlet_swf.html
.



SpacerHow do I check to see that my files were uploaded? SpacerReturn to Top
  1. Return to the View/Complete Assignment link provided at the bottom of the assignment instructions and click on the link.
  2. The assignment submission page will indicate that "This assignment is complete. Click OK to review the results."
  3. Click OK, scroll down to the assignment of interest and click on the file name to open your file and review it.
  4. Feedback from the instructor will show, for example, "! out of 25" (assuming the assignment was worth 25 points) if your assignment is not yet graded or an actual number out of the possible points and an attached, graded file if your work has been graded.


SpacerHow do I check my grades in Blackboard? SpacerReturn to Top
  1. Click on the grade in the Grades column of the Report Card on your Welcome page.
  2. If you do not see the Report Card frame on your Welcome page, click on the Modify Content button on the top right of the page.
  3. Then click in the Report Card box on list list presented and select Submit.
  4. Press OK. It will not be visible on your Welcome Page.
  5. Now just click ont he number in the grade column of the Report Card and you will see the gradebook for that specific course.

OR

  1. From inside a course, click on Tools in the menu bar on the left side of the page.
  2. Click on My Grades.
  3. You will see a chart with all your online assignments, tests, etc. Click on the grade of interest in the grade column to view your work and results.




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